The North Bay's Leading ISP Makes Big Moves; Ranks #1
Santa Rosa, CA - Last month Vista Broadband Networks was ranked #1 in the North Bay Business Journal's annual List of Internet Service Providers. The company has made big moves to earn that rank.
In this year's annual release of the Business Journal listing, Vista Broadband Networks, Inc. took the lead as the #1 Internet Service Provider in the North Bay. Since it was founded nearly 15 years ago, Scott Mindemann, Vista's CEO has been vigilant in ensuring its steady and calculated growth. "I knew we had tapped in to a true source of gold," said Mindemann, on the formation of Vista's unique infrastructure and products, "and I knew that the sky was the limit. But quality is more important than quantity. I wanted to be sure that we could provide the best product out there, along with the best service, before we grew too quickly."
It was this mentality that formed Vista's exceptionally strong network and customer focused team. With multiple back hauls over fiber optic lines and high capacity FCC licensed links (known as diverse path and diverse media), Vista's infrastructure design has demonstrated itself to provide the most flexible, economically scalable, and reliable Internet service in North America, boasting the capability to deliver high quality circuits into areas where other conventional providers fall short.
In 2013 the US Census Bureau collected reports from residents throughout the Bay Area about their Internet usage. Napa County, unfortunately, reported the lowest percentage of high-speed Internet use, reporting that nearly 15% of Napa County residents do not have access to a high-speed Internet connection, something Vista is working to change. "In today's world Internet access is not just a luxury, it's a necessity," said Mindemann. "We strive to not only reach areas that other providers are not able to, but to also deliver the highest quality of service to those areas." Vista recently completed an expansion and upgrade of its infrastructure in the St. Helena, Rutherford, and Northern Napa areas. Vista is now offering speeds upwards of 1.6 Gbps where broadband Internet was not available before.
With locations throughout Napa and Sonoma counties, Copper Cane Wines & Provisions relies heavily on Vista Broadband's network and support. Their IT Director, Art Ochoa commented, "The capabilities of Vista's infrastructure and team never cease to amaze me. Time and time again they have come through for us where other providers were not able to. We have very remote locations in Rutherford, St. Helena, and other parts of Napa and Sonoma counties, and Vista is delivering high-speed, reliable circuits to every one of those locations, often times better and faster circuits than what other providers deliver in the heart of town. I've been very impressed with their customer service as well. They are always there when I need them!"
Vista's most popular product is their AirFiber - this is a commercial class dedicated circuit#44; which is delivered wirelessly but back hauls into Vista's privately maintained mixed media core meshed infrastructure. With this product Vista guarantees the same quality as fiber optic, but only asks a fraction of the price.
Vista offers an entire catalog of products to best fit any size business utilizing either AirFiber alone (microwave), Fiber Optic, or a seamless combination of the two, known as VistaHD©. Programs providing event services, or same-day, short term Gigabit access are also available.
In addition to the new expansions Vista has also made many significant fortification upgrades with their network. Working with the FCC, Vista has incorporated even more high-capacity licensed microwave paths throughout their infrastructure. "FCC Licensed Links are really the cream of the crop. They can put fiber optic lines to shame," said Paul Eggenberger, Vista's lead engineer. "Most people don't know about Licensed Links because until recently only huge broadcast entities, like TV or radio stations used them. Now we've got most of our infrastructure supported by them, and we’re delivering them to businesses all throughout Northern California and the Pacific Northwest."