Spam Filtering


Vista Broadband is now pleased to offer a spam filtering feature on its email system.

If you enable this feature any messages that our system believes are spam will not be downloaded onto your computer, instead they will be stored in a special SPAM mailbox on our system. To view these messages you will have to log on via webmail.

Any messages older than 10 days will automatically be deleted from your SPAM mailbox.

Follow the instructions below to enable spam filtering for your account.


Logging on to Webmail

  1. Using a web browser, go to the address http://webmail.vbbn.com/
  2. Enter your email address into the Login Name field.
  3. Enter your email password into the Password field.
  4. Click on the Enter button.


Creating Your Spam Mailbox

  1. Enter the word SPAM into the box marked by arrow number one above. Make sure you enter the word using all uppercase characters.
  2. Make sure the pulldown marked by arrow number two is set to Mailbox - this should be the default.
  3. Click on the Create button. This will create a mailbox called SPAM where all you suspected spam messages will be filed.


Viewing Your Spam Messages

  1. Click on the mailbox SPAM in your list of mailboxes.
  2. Once you've entered your spam mailbox you can transfer any messages you wish to download to your Inbox, or delete any unwanted messages. Please Note; any messages older than 10 days will be automatically deleted from your spam mailbox.
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